Contact
Contact Eir
Have a question about your order, our products, or our brand?
We’re here to help.
For customer support, partnership inquiries, or general questions, contact us at:
Customer support
If you are contacting us about an order, please include your order number and the email address used at checkout so we can help you faster.
We can help with:
Order questions
Questions about your order status, shipping, or delivery.
Product questions
Questions about Eir products, ingredients, usage, or general product information.
Damaged or incorrect orders
If your order arrived damaged or incorrect, please contact us within 7 days of delivery and include photos of the item and packaging.
Partnerships
Eir is interested in thoughtful partnerships with mission-aligned organizations, healthcare-focused charities, wellness creators, and community partners.
For partnership inquiries, email:
Response time
We aim to respond to messages within 1–2 business days.
Please note that Eir does not provide medical advice. If you have a medical condition, take medication, are pregnant or nursing, or have questions about whether a supplement is right for you, please consult a qualified healthcare professional before use.