Terms of service
Terms of Service
These Terms of Service govern your use of the Eir website and your purchase of products from Eir.
By visiting our website, placing an order, or using our services, you agree to these Terms of Service. If you do not agree, please do not use our website or purchase our products.
Overview
Eir sells wellness products and dietary supplements through our online store.
Throughout these Terms, “Eir,” “we,” “us,” and “our” refer to Eir. “You” and “your” refer to the customer, visitor, or user of our website.
Eligibility
By using this website or placing an order, you confirm that you are at least the age of majority in your state or place of residence, or that you are using the website with the permission of a parent or legal guardian.
Eir products are intended for adult use only unless otherwise stated on the product label.
Product information
We aim to provide accurate product descriptions, ingredient information, pricing, and availability. However, we do not guarantee that all product information on the website is error-free, complete, or current.
Product packaging, labels, ingredients, and availability may change from time to time. Always review the product label before use.
Dietary supplement disclaimer
Eir products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.
Statements on this website have not been evaluated by the Food and Drug Administration unless otherwise stated.
Information provided on this website is for general informational purposes only and is not medical advice.
If you have a medical condition, take medication, are pregnant or nursing, are trying to become pregnant, or have questions about whether a supplement is right for you, consult a qualified healthcare professional before use.
Orders
When you place an order, you agree to provide accurate, complete, and current information, including your name, email address, billing information, and shipping address.
We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, product availability issues, shipping restrictions, or violation of these Terms.
An order confirmation email does not guarantee acceptance of an order. We may cancel or modify an order if necessary.
Pricing and availability
Prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to change product prices, promotions, discounts, and availability at any time without notice.
If a pricing or product error occurs, we reserve the right to cancel or adjust the order and notify you.
Payment
Payment is required at the time of purchase.
Payments are processed securely through Shopify, payment processors, or other approved payment providers. Eir does not directly store full credit card numbers.
By submitting payment information, you represent that you are authorized to use the selected payment method.
Shipping and fulfillment
Eir products may be fulfilled through our fulfillment partner.
Shipping times, processing times, rates, and delivery availability may vary based on product availability, order volume, destination, carrier service, and other factors outside of our control.
Please review our Shipping Policy for more information.
Returns and refunds
Returns and refunds are handled according to our Refund & Return Policy.
Because our products are dietary supplements, opened, used, tampered, or damaged-after-delivery products are not eligible for return.
Please review our Refund & Return Policy before placing an order.
Customer responsibilities
You agree not to misuse our website, interfere with its operation, attempt unauthorized access, submit false information, or use our website for unlawful purposes.
You are responsible for ensuring that any product you purchase is appropriate for your personal use and complies with any laws, rules, or restrictions that may apply in your location.
Intellectual property
All content on the Eir website, including text, logos, graphics, images, product names, designs, and other materials, is owned by or licensed to Eir and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, or use our content without written permission from Eir.
Third-party services
Our website may use third-party services, including Shopify, payment processors, fulfillment providers, analytics tools, marketing tools, and other service providers.
We are not responsible for the actions, policies, or practices of third-party services.
Our website may also include links to third-party websites. We are not responsible for the content, privacy practices, or terms of those websites.
Limitation of liability
To the fullest extent permitted by law, Eir is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, purchase of products, or reliance on information provided on the website.
Our total liability for any claim related to your purchase is limited to the amount you paid for the product giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
Disclaimer of warranties
Our website and products are provided “as is” and “as available” unless otherwise stated.
We do not guarantee that our website will be uninterrupted, secure, error-free, or free from harmful components.
We do not guarantee that product results will be the same for every customer. Individual experiences may vary.
Indemnification
You agree to indemnify and hold harmless Eir, its owners, operators, employees, contractors, partners, suppliers, and service providers from any claim, loss, damage, liability, or expense arising from your misuse of the website, violation of these Terms, violation of law, or infringement of another party’s rights.
Changes to these Terms
We may update these Terms of Service from time to time.
Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated Terms.
Governing law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Contact us
For questions about these Terms of Service, contact us at:
Eir
Email: info@eirrx.com