Frequently Asked Questions

Product Questions

What is Eir Sleep Formula?

Eir Sleep Formula is an adult-use dietary supplement made to fit into a simple evening routine. It features ingredients including valerian, chamomile, and GABA.

What is Eir Sleep Formula used for?

Eir Sleep Formula is made for people building a wind-down routine before bed. It is intended to be used as part of a consistent evening routine.

Will this make me fall asleep?

Eir Sleep Formula is not a sleeping pill and is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. The product is designed for adult-use evening routine habits.

When should I take it?

Follow the directions listed on the product label. Do not exceed the recommended serving size.

Can I take this every night?

Please follow the product label directions. If you have a medical condition, take medication, are pregnant or nursing, or have questions about whether this product is right for you, consult a qualified healthcare professional before use.

Is this product safe with medication?

If you take medication or have a medical condition, consult a qualified healthcare professional before using any dietary supplement.

Can I take this while pregnant or nursing?

If you are pregnant, nursing, or trying to become pregnant, consult a qualified healthcare professional before use.

Is this product for children?

No. Eir Sleep Formula is intended for adult use only. Keep out of reach of children.

Orders & Shipping

Where do you ship?

We currently ship to eligible locations shown at checkout. Available shipping options and rates will appear before you complete your order.

How long does shipping take?

Shipping times may vary depending on fulfillment, carrier timelines, and your delivery location. You will receive tracking information once your order has shipped.

How can I track my order?

Once your order ships, you will receive a confirmation email with tracking information.

Can I change my shipping address after ordering?

If you need to update your shipping address, contact us as soon as possible at info@eirrx.com. We cannot guarantee changes once an order has entered fulfillment or shipped.

My order arrived damaged or incorrect. What should I do?

Contact us at info@eirrx.com within 7 days of delivery. Please include your order number, a description of the issue, and photos of the item and packaging.

Returns & Refunds

Do you accept returns?

Due to the nature of dietary supplements, we cannot accept returns of opened or used products.

Can I get a refund?

Refunds may be reviewed for damaged, incorrect, or fulfillment-related order issues. Contact us at info@eirrx.com within 7 days of delivery with your order number and photos if applicable.

What if I ordered the wrong item?

Contact us as soon as possible at info@eirrx.com. If the order has not entered fulfillment, we may be able to help. Once an order has shipped, we may not be able to cancel or change it.

Brand & Mission

What does Eir stand for?

Eir is inspired by the idea of care, wellness, and restoration. Our brand is focused on simple products that support real daily routines.

What makes Eir different?

Eir focuses on clear, routine-first wellness products with responsible messaging. We aim to avoid exaggerated claims and build products around practical use cases.

Does Eir donate to charity?

Eir is working toward a healthcare-focused charitable partnership. No active donation program or official partnership is live yet. Once finalized, Eir will publish the recipient, timing, and basis for any contribution clearly.

How can I contact Eir?

You can contact us at info@eirrx.com. We aim to respond within 1–2 business days.