Shipping policy
Shipping Policy
Eir currently ships within the contiguous United States only. We do not ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international addresses at this time.
Launch shipping rates
- Standard shipping: $4.95
- Express shipping: $11.95
- Free standard shipping on orders of $49 or more
Shipping rates are shown at checkout before payment. Free standard shipping applies to eligible orders after discounts and before taxes, if any.
Order processing
Most orders are processed within 3-5 business days before shipping. Processing times may vary depending on order volume, product availability, order size, and fulfillment conditions. Orders are not typically processed on weekends or holidays.
Shipping times
Shipping time begins after your order has been processed and handed to the carrier. Delivery times may vary depending on your location, carrier service, weather, holidays, and other factors outside of our control.
Tracking
Once your order ships, you will receive a confirmation email with tracking information when available.
Address accuracy
Please make sure your shipping address is complete and accurate before placing your order. Eir is not responsible for delays, lost packages, or additional costs caused by incorrect or incomplete shipping information.
Damaged, incorrect, or missing items
If your order arrives damaged, incorrect, or missing an item, contact us at info@eirrx.com within 7 days of delivery. Please include your order number, the email address used at checkout, and photos of the item and packaging when relevant.
Questions
For shipping questions, contact us at info@eirrx.com.