Privacy Policy

This Privacy Policy describes how Eir collects, uses, and shares information when you visit our website, make a purchase, contact us, or otherwise interact with our store.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.

Information we collect

When you visit or make a purchase from Eir, we may collect certain information, including:

Name
Email address
Shipping address
Billing address
Phone number, if provided
Payment information
Order details
Account information, if you create an account
Customer service messages
Device, browser, and website usage information

We may also collect information through cookies, analytics tools, pixels, and similar technologies.

How we use your information

We use your information to:

Process and fulfill orders
Provide shipping and tracking updates
Communicate with you about your order
Respond to customer support requests
Improve our website, products, and customer experience
Detect and prevent fraud or misuse
Send marketing emails or promotions, if you choose to receive them
Comply with legal, tax, accounting, and regulatory obligations

Shopify and service providers

Eir operates its online store through Shopify. Shopify may process customer information on our behalf to help operate the store, process orders, support checkout, provide analytics, and help us manage customer privacy tools.

We may also share information with trusted service providers that help us operate our business, including payment processors, shipping and fulfillment partners, email providers, analytics providers, and marketing tools.

Because Eir products may be fulfilled through Supliful, order and shipping information may be shared as needed to process, fulfill, and deliver your order.

Payments

Payment information is processed securely by Shopify, payment processors, or other approved payment providers. Eir does not directly store full credit card numbers.

Cookies and tracking technologies

Our website may use cookies and similar technologies to remember preferences, support checkout, analyze traffic, improve performance, and support advertising or marketing.

You may be able to control cookies through your browser settings or through privacy tools provided on our website.

Email marketing

If you sign up for email marketing, we may send you updates, product information, promotions, and brand news.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at info@eirrx.com.

Your privacy rights

Depending on where you live, you may have certain privacy rights, including the right to access, correct, delete, or opt out of certain uses of your personal information.

You may submit privacy-related requests by contacting us at:

info@eirrx.com

You may also use the “Your Privacy Choices” page available on our website, where applicable.

California privacy rights

If you are a California resident, you may have rights under applicable California privacy laws, including the right to know what personal information is collected, the right to request deletion or correction, and the right to opt out of certain sharing or sale of personal information.

Eir does not knowingly sell personal information in the traditional sense. However, some privacy laws define “sale” or “sharing” broadly, which may include certain advertising or analytics activities.

Please use our “Your Privacy Choices” page or contact us at info@eirrx.com to submit a request.

Data retention

We retain personal information for as long as needed to provide our services, fulfill orders, comply with legal obligations, resolve disputes, maintain business records, and enforce our agreements.

Security

We use reasonable administrative, technical, and organizational safeguards to help protect personal information.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Children’s privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us at info@eirrx.com so we can review and take appropriate action.

Third-party links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact us

For questions about this Privacy Policy or your personal information, contact us at:

Eir
Email: info@eirrx.com